“AI Lab” refers to the educational training sessions, recordings, presentation slides, resources, templates, and related materials provided by the Organizer.

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“Participant” refers to the individual purchasing or accessing the Program.

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“Organizer” refers to AI Lab, Ken Sapp, and its owners, trainers, employees, affiliates, representatives, contractors, and partners.

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“Program” refers to all digital classes, recordings, presentations, downloadable materials, live sessions, resources, and related educational content provided by the Organizer.

2.1 Participants must be at least eighteen (18) years old or have the consent of a parent or legal guardian to purchase or access the Program.

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2.2 By purchasing or accessing the Program, the Participant represents that they have the legal capacity to enter into these Terms and Conditions.

3.1 Upon successful payment, the Participant will receive access to the purchased Program and accompanying materials, where applicable.

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3.2 The Organizer grants the Participant a limited, non-exclusive, non-transferable, revocable license to access and use the Program solely for personal educational purposes.

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3.3 Access is granted solely to the purchasing Participant and may not be shared, distributed, transferred, sublicensed, or resold.

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3.4 Access duration, where applicable, will be specified at the point of purchase. The Organizer reserves the right to discontinue hosting or access to archived materials with reasonable notice.

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3.5 The Organizer reserves the right to modify, update, replace, remove, or discontinue any content, materials, bonuses, resources, platforms, or Program features at its sole discretion.

4.1 Except where required by applicable law, all purchases are final and non-refundable.

4.2 Due to the digital nature of the Program and immediate access to intellectual property, no refunds, exchanges, credits, or cancellations will be provided once access has been granted.

4.3 Failure to access, view, complete, or utilize the Program does not constitute grounds for a refund.

4.4 If access to the Program has not yet been delivered, the Organizer may, at its sole discretion, consider refund requests.

5.1 The Participant agrees not to initiate chargebacks or payment disputes without first contacting the Organizer to attempt resolution.

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5.2 Any fraudulent, abusive, or bad-faith chargeback activity may result in immediate suspension or termination of access to the Program.

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5.3 The Organizer reserves the right to submit relevant evidence, including purchase records, login activity, access records, and acceptance of these Terms and Conditions, to payment processors or financial institutions in response to any dispute.

6.1 The Program is provided solely for educational and informational purposes.

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6.2 The Organizer does not guarantee any specific results, outcomes, earnings, business success, employment opportunities, productivity improvements, audience growth, or financial gains from participation in the Program.

6.3 Any examples, demonstrations, case studies, testimonials, or illustrations are provided for educational purposes only and should not be interpreted as guarantees of future performance or results.

7.1 Any discussion relating to income generation, affiliate marketing, business growth, productivity, marketing, automation, artificial intelligence applications, or online business strategies is provided for educational purposes only.

7.2 Individual results will vary based on factors including effort, skill, experience, implementation, market conditions, business model, and external circumstances beyond the Organizer’s control.

7.3 The Organizer makes no representation or warranty regarding any potential earnings, income, revenue, profitability, or business outcomes.

8.1 The Program does not constitute legal, financial, tax, accounting, investment, medical, or professional advice.

8.2 Participants should seek independent professional advice before making business, financial, legal, or operational decisions based on information presented in the Program.

9.1 All content provided through AI Lab, including but not limited to recordings, videos, slides, presentations, documents, templates, frameworks, graphics, trademarks, branding, educational materials, workflows, prompts, and resources, remain the exclusive property of the Organizer.

9.2 Participants may use the materials solely for their personal educational purposes.

9.3 Participants shall not:

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• Reproduce, copy, distribute, share, publish, upload, transmit, sell, sublicense, modify, or create derivative works from any Program materials;

• Share login credentials or purchased content with third parties;

• Upload Program materials to public platforms, websites, social media, membership sites, cloud storage services, or file-sharing platforms;

• Use Program materials for commercial training, coaching, consulting, or resale purposes without prior written permission from the Organizer.

9.4 Any unauthorized use may result in immediate termination of access and may subject the Participant to legal action.

10.1 Participants may not record, reproduce, screen-capture, redistribute, commercially exploit, or otherwise copy any portion of the Program except where expressly authorized in writing by the Organizer.

10.2 Unauthorized distribution of Program materials constitutes a violation of intellectual property rights and may result in legal action.

11.1 The Organizer may collect, store, and process personal information for purposes relating to Program delivery, communication, payment processing, customer support, analytics, and business operations.

11.2 Personal information may be processed in accordance with applicable privacy laws, including the Malaysian Personal Data Protection Act (PDPA), where applicable.

11.3 The Participant acknowledges that certain third-party services or platforms used in connection with the Program may have separate privacy policies and terms beyond the Organizer’s control.

12.1 The Organizer does not guarantee uninterrupted or error-free access to recordings, websites, payment platforms, online communities, or third-party services.

12.2 The Organizer shall not be liable for interruptions caused by:

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• Internet outages;

• Technical failures;

• Software incompatibilities;

• Third-party platform disruptions;

• Cybersecurity incidents beyond reasonable control;

• Platform shutdowns or service interruptions.

13.1 The Program may include demonstrations, discussions, or recommendations involving artificial intelligence tools, software, applications, automations, or third-party platforms.

13.2 The Organizer does not own, operate, control, endorse, or guarantee the continued availability, pricing, performance, features, outputs, legality, or policies of any third-party tools discussed during the Program.

13.3 Participants are solely responsible for evaluating and complying with the terms, privacy policies, licensing requirements, and applicable laws relating to any third-party tools or platforms they choose to use.

14.1 To the fullest extent permitted by law, the Organizer shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or relating to:

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• Participation in the Program;

• Use or misuse of Program materials;

• Business or financial decisions made based on Program content;

• Loss of revenue, profits, opportunities, customers, goodwill, or data;

• Service interruptions or platform failures.

14.2 The Participant assumes full responsibility for all actions taken based on information obtained from the Program.

14.3 To the fullest extent permitted by law, the Organizer’s total cumulative liability arising from or relating to the Program shall not exceed the amount paid by the Participant for the applicable Program.

15.1 The Participant agrees to indemnify, defend, and hold harmless the Organizer, its directors, officers, employees, trainers, affiliates, contractors, and representatives from and against any claims, liabilities, damages, losses, expenses, costs, or legal fees arising from:

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• Breach of these Terms and Conditions;

• Unauthorized use of Program materials;

• Violation of intellectual property rights;

• Any actions taken by the Participant based on Program content;

• Violations of applicable laws or third-party rights.

16.1 The Organizer reserves the right to suspend or revoke access without refund if a Participant:

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• Violates these Terms and Conditions;

• Engages in abusive, disruptive, fraudulent, unlawful, or harmful conduct;

• Shares Program materials without authorization;

• Misuses the Program or related resources.

16.2 The Organizer reserves the right to investigate suspected violations and take appropriate legal or technical action where necessary.

The Organizer shall not be liable for any delay, interruption, or failure to perform resulting from events beyond its reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, pandemics, labor disputes, internet outages, cyberattacks, power failures, platform shutdowns, or technical disruptions.

18.1 The Organizer reserves the right to update or modify these Terms and Conditions from time to time.

18.2 Material changes may be communicated through the website, email, or Program platform.

18.3 Continued use of the Program after any updates constitutes acceptance of the revised Terms and Conditions.

If any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

20.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia.

20.2 The parties agree to attempt good-faith resolution of any dispute prior to initiating formal legal proceedings.

20.3 Any disputes arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Malaysia.

For questions relating to these Terms and Conditions, Participants may contact the Organizer through the official AI Lab communication channels or website.

By purchasing, accessing, downloading, viewing, or participating in any AI Lab Program, the Participant acknowledges that they have read, understood, and agreed to these Terms and Conditions in full.